Dr. Winston Tucker, Principal

1015 Snelling Ave S, Saint Paul, MN 55116

651-293-8940 Fax 293-8939 | Get Directions

Principal/School Name

360 Colborne Street, Saint Paul, MN, 55102

651-767-8100 | Get Directions

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Technology Support

  • Welcome to Technology Support for Students and Parents!


     iPad ONLINE HELP DESK


     Step 1: Use the Self Help Guides

              iPad Set Up Guide

              iPad Reset Guide (if your iPad isn't working correctly - e.g., Self Service won't download or work - then follow the Setup Guide again)

        Step 2: Ask for help from a tech savvy friend

        Step 3: Ask for Help from a Genius Squad Student Technician in the library

     


     iPad REPORT FORM



    Complete an iPad Report if:

         Your iPad is lost or stolen.

         Your lost iPad has been found.

         Your iPad is damaged.

         Your iPad isn't working correctly (and you already tried steps 1-3 above)

         You are a new HPSH student.

         You are leaving HPSH.

     


    EVEN MORE HELP


     

    PRINT THE iPAD TECHNOLOGY USE AGREEMENT FORM to get your iPad  

    SEARCH APPLE HELP

    SEARCH GOOGLE - The Google Search Box is your friend. For example, search "iPad Safari save bookmarks" and you just might find a simple guide to saving bookmarks on your iPad.

    APPLE SERVICE DESK: Get help with your SPPS Apple products, particularly when the SPPS Service Desk might be closed. 1-800-919-2775, PIN:   787285,  Mon-Fri 6am-8pm, Sat/Sun 8am-8pm

    HIGHLAND LIBRARY - For help with information or technology, it's all happening at the library!

    KIMBERLY SABO, Parent Liaison, kimberly.sabo@spps.org: Request to post website news items about Highland students, or school activities.

    ALISON RAHMAN, Librarian, alison.rahman@spps.org:  Get help with passwords or research projects.

    ERIK PETERSON, Technology Coach, erik.peterson@spps.org: Have a great idea about how technology could be used in our school, please pass it along!


    iPAD SETUP AND FAMILY SUPPORT


     Parental Controls / Setting Restrictions

    SPPS District iPad Information / Office of Personalized Learning

     

     


    EVEN MORE RESOURCES


    SPPS Technology Services: Besides the Staff Resources section and Service Desk info, be sure to check out the Services and Resources tabs for all sorts of useful information.

     

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